Clearing the cache - not a miracle way to get rid of all the errors that occur in Sims 4, but the first thing advised to do when they occur. In this article we will understand with you what is the cache memory, why to periodically clear it and how, in fact, to do it. 

Clearing the cache - not a miracle way to get rid of all the errors that occur in Sims 4, but the first thing advised to do when they occur.
In this article we will understand with you what is the cache memory, why to periodically clear it and how, in fact, to do it. 

What is cache memory?

Cache is the memory, the task of which is to save frequently used files so that they can be accessed more quickly. In general, it should increase the loading speed of the game and in principle its operation, but there is a nuance. Even a few:
1. When there are too many files in the cache, the loading and operation of the game on the contrary slows down. 2. Older cached files can get messed up and cause errors. 3. Cache can take up quite a lot of disk space and eat up so precious gigabytes. 4. In the memory are stored both native game files and files that came with CC and mods. When you delete or update mods, in the cache are still their particles, which over time can create a real evil in the game. 
Therefore, if you do not want to accumulate unnecessary files that can not only slow down the game, but also generally break it, you need to clean the cache regularly!
You don't have to clean it after every time you enter the game, but AFTER EVERY CHANGE IN THE MODS PACKAGE - IT IS IMPOSSIBLE!
We didn't mean to yell at you, but we want you to remember this and make it a mandatory rule. In the name of preservation, dynasty, and a game without lags, bugs, errors, long load times, and freezes. <del>Amen</del>.
And now for the fun part...

How to delete cache files in Sims 4?

First we need to find them. They are hiding in the path: My Documents/Electronic Arts/The Sims 4.
There you will find the following files and folders:
● localthumbcache.package ● cache ● cachestr ● cachewebkit ● lotcachedData
These are the ones you can safely delete.
You can also periodically delete the ConfigOverride folder, if you have not placed files with graphics customization there. This folder can accumulate files that cause minor visual problems in the future, as well as breaking some GShade features (like blurring).
That's it! Congratulations, the cache has been cleared.
Have a good game!
&nbsp;
 Author of the article: <a href="https://t.me/jennysims4" target="_blank"><ins>Kibra</ins></a> ♡

How to clear cache in The Sims 4 and why do it?

DIGITAL SPARROW LLP Partnership No. OC454811

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A easy-to-use site for creating a family tree in The Sims. Upload your tree with PlumTree and customize or create a new Sims legacy tree. Save photos of your favorite characters as a memory. We're cozy and have cookies.

SimsDynastyTree - service for creating a family tree in The Sims, analog of PlumTreeApp.

Uploading a tree from PlumTree

Discover the history of your Sim in more detail and save the most important stages of his life captured in photos with the help of the gallery

Show how your Sim has changed throughout his or her life through photos at each age stage

Fill out the photo albums of each generation in the “About the Dynasty” card

«Photography is the Story I Fail to Put Into

Have you been growing your tree on PlumTreeApp for a long time and now you don't want to lose progress?

The Sims Dynasty Tree is:

Informative character cards

Cozy community

Tree Customization

Easy editing

We consider screenshots from the game to be an integral part of dynasty life!

Shared family photos, portraits of dynasty members and screens that capture important moments of the

All this is the memory of your favorite digital little people.

A gallery of photos in each character's profile!

Necessary instructions

Flexible background setting

Create a Dynasty Tree

News blog: site updates, your dynasties, game tips, and much more!

1.1. The public offer is an official public offer from DIGITAL SPARROW LLP (from now on referred to as the "Administration"), on the one hand,addressed to an unlimited number of persons with total legal capacity (from now on referred to as the "User"), on the other hand, from now on together referred to as the "Parties",and each separately referred to as the "Party", to conclude, on equal terms for all, and in electronic form, a License Agreement (from now on referred to as the "Agreement"),on the terms set forth below.

1.7.3. "Online service" "Sims Dynasty Tree"

("Computer Program") is an interactive online platform, including updates to it and additional functional capabilities, presented in an objective form by a set of data and commands activated to achieve a specific result after payment of remuneration (for additional (unactivated) data and commands) or without payment of compensation (for basic (activated) data and commands), including audiovisual images generated thereby, intended for the operation of computers and other computer devices. The online service allows for the creation and editing of a dynasty's genealogical tree of characters from the computer game "Sims," as well as other functional capabilities presented on the website.

 - obtaining access to the online service for a monthly payment in favor of the Administration that provides it. Varieties and costs of the Subscription to the online service, depending on key parameters of access rights, limits, volume, and duration of access, are constantly published on the website

freely accessible, and an integral part of the Agreement.

*Unless other terms for granting access rights to the online, including preferential ones, are published on the website

(also known as "Auto-Payment") — is a service meticulously designed to provide you to provide you with a safe and easy way to pay for your Subscription. It allows for regular automatic transfers of funds from your bank card to the Administration, ensuring uninterrupted access to the online service. This service, based on your pre-given Acceptance, is an integral part of the Agreement, offering you peace of mind in managing your subscription payments.

is a unique set of registration data stored in our highly secure computer system. It contains your personal information, details about the access rights you've been granted, and other necessary information for your authentication and authorization in the online service. This Account is designed to ensure your personalized and secure experience with our service, fostering a sense of trust in our commitment to your data security.

 — is a special section of our online service that becomes accessible after purchasing the Subscription and authorization. It serves as a hub for information about your rights and terms of access to our online service, providing you with a comprehensive overview of your subscription.

— is the unique username of the account, determined by the User at the time of registration on the website, necessary in some instances at the User's choice for authentication and authorization purposes to access the personal account and online service.

 — is a secret set of characters that you create and enter during the authentication and authorization process. It's crucial to keep this password confidential and not share it with anyone. The Administration may set certain restrictions on the content of your password to ensure its security. Your password is a key to your Account and online service access, so please choose it wisely and keep it safe. By doing so, you take an active role in ensuring the security of your account, making you feel responsible and in control.

— is the procedure for verifying the authenticity of the authorization data by comparing the entered email address and password with the email address and password saved in the security system of the online service.

 — is granting access rights to the online service after the User has completed the authentication procedure.

1.8. The Agreement may contain other terms, the interpretation of which takes into account the literal meaning of the words and expressions contained therein. In all other cases, terms are interpreted by applicable law, business customs, or scientific doctrine.

1.2. The Agreement is concluded at the moment when a visitor accepts the terms of the Public Offer by performing an Acceptance, which can be done by clicking the 'Accept' button on the website, making a purchase, or using the service. As a result of this Acceptance, the website visitor (User) becomes a party to the Agreement concluded with the Administration. The act of Acceptance is equivalent to concluding the Agreement in a simple written form on the terms set forth in the Public Offer, without the parties signing its written copy, which creates mutual rights and obligations for the parties for the non-performance of which, legal responsibility established by law arises.

1.9. The offer to conclude the Agreement cannot be revoked by the User independently and remains valid until its revocation by the Administration, provided that the website is accessible and operational, except in cases provided for by the Agreement and applicable law.

1.10. The term of the Agreement is calculated from the date of Acceptance and ends upon the expiration of the last day of the term of the purchased Subscription unless the exhaustion of the limits of access rights granted to the User occurs earlier or the Subscription is not renewed (purchased) by the User for a new term.

1.3. The act of Acceptance, a decision made by the User, is a testament to their independent choice to enter into the Agreement. It signifies that the User has voluntaril and freely chosen to accept the provisions of the Public Offer, fully and unconditionally embracing all the conditions therein. This Acceptance is made in the form in which they are published on the website, without the need to sign a written copy, demonstrating the User's understanding of the legal nature of the Agreement, its content, essential conditions, and the legal consequences of its conclusion.

1.4. The current version of the Public Offer is readily available and accessible to all visitors. The Administration ensures its publication on the website at the permanent URL address:

in the "Public Offer"section, adhering to the principles of round-the-clock and free access for any visitor. This accessibility is aimed at keeping the User well-informed and confident about the terms and conditions of the Agreement.

1.5. If the User disagrees with the terms of the Public Offer in full or with its parts, the Administration strongly urges such User to refrain from performing Acceptance, using the website, and purchasing the Subscription, as the provisions of the Public Offer entirely regulate the aforementioned legal relations between the parties. Not accepting the terms of the Public Offer means the User will not be able to access or use the 'Sims Dynasty Tree' online service.

1.6. If the User is a person with limited legal capacity, the Administration proceeds on the basis that the Acceptance has been made in his interests by a lawful representative who has familiarized himself with and fully agreed to the Public Offer, has sufficient authority to act on his behalf and in his interests. The lawful representative should ensure that the User understands the terms of the Public Offer and agrees to them before performing the Acceptance.

1.7. To interpret the Agreement, the parties use the following basic terms established below (unless otherwise specified in the Agreement). In the text of the Agreement, these terms may be used in a different case, in the singular or plural, with a lowercase or uppercase letter, or in the form of abbreviations:

1.7.1. "Acceptance" - the complete and unconditional acceptance by the User of the terms of the Public Offer by performing one or more conclusive actions using the website: 1) activating a particular checkbox in the control point of the unique form on the website: "I have read and agree to the Public Offer and Privacy Policy, consent to the processing of my data"; 2) Payment of the subscription fee; 3) Using the online service; 4) Other reciprocal actions. The specified conclusive actions, performed by the User separately or in combination, have legal force for the parties as his written consent to conclude the Agreement.

— a set of computer programs, databases, graphic, audiovisual, and informational materials contained in the information system, access to which is provided via the  "Internet", located at the permanent URL address:

including the online service and all levels of the specified domain, both existing and introduced into operation during the entire term of its validity, as well as outgoing pages ("landing pages"). 

1. PREAMBLE. TERMS AND DEFINITIONS

9.1. Copyright to the website, which includes personal non-property rights such as the right to authorship, right of the author to name, right to the inviolability of the work, and right to disclose the work, arises from the moment of creation, is unlimited in duration, and belongs to the Administration. These rights are distinct from property rights, which are exclusive to the Administration as detailed in the following section.

9.2. Exclusive copyright (property rights) to the website belongs in full to the Administration, arises from the moment the website is created, and is valid for the entire life of the author and 70 years after the author's death, calculated by applicable law.

9.3. The Administration's intellectual activity results are protected by copyright. They are protected by law in all forms, on any media, and about any technologies, both existing and developed or created subsequently.

9.4. As a User, you are granted access to the intellectual property owned by the Administration, which is not available in the public domain. By utilizing these results of scholarly activity, you acknowledge and agree that the Administration is the copyright holder of these works, they are the result of its intellectual activity, or it is their right holder on legal grounds. This understanding ensures that you are fully aware of your rights and obligations regarding the use of this intellectual property.

9.5. In the interaction between the parties under the Agreement, the transfer of copyright (personal non-property rights) and exclusive copyright (property rights) to any results of intellectual activity from the Administration to the User does not occur.

9.6. As a User, it is crucial that you refrain from any actions that violate or may violate the Administration's copyrights. This is not just a legal requirement, but also a way to ensure that the Administration's intellectual property rights are respected and protected, which is of utmost importance.

9.7. The User is permitted to utilize the results of the Administration's intellectual activity by reproducing them on their device strictly for personal use, provided such use does not infringe upon the Administration's copyrights.

9.8. The User is obliged to immediately inform the Administration of any known facts of infringement of the exclusive rights of the Administration. Any processing, recording, copying of the online service or its elements, translation into a foreign language, processing into a computer program, and creation of new results of intellectual activity derived from the website is prohibited without obtaining particular (written) permission from the Administration. To obtain such permission, the User should submit a written request to the Administration, detailing the specific actions they wish to undertake and the reasons for their request.

9.9. The User is prohibited from using objects of copyright belonging to the Administration for commercial purposes without its special (written) permission.

9. INTELLECTUAL PROPERTY

10.1. The Administration retains the right to modify or supplement the Public Offer unilaterally. This can be done by revising the current version or approving a new one, and the User should be aware of this possibility.

10.7. At the request of one of the parties, the Agreement may be amended or terminated by a court decision only: 1) in case of material breach of the Agreement by the other party; 2) in other cases provided for by applicable law. A material breach is considered to be a breach that causes such damage to the other party that it significantly deprives it of what it relied on when entering into the Agreement.

10.2. The Administration is obliged to notify the User of any changes or the approval of a new version of the Public Offer on the day they enter into force. This will be done by publishing such changes on the website or by sending a notification to the email address you provided. This clear and direct communication ensures that you are always informed and can act accordingly.

10.3. The new version of the Public Offer applies to all Users, including those who accepted it before the effective date of such changes. In this regard, the parties understand and agree that these changes apply exclusively to legal relationships that arise after they enter into force.

10.4. If the User continues to perform reciprocal actions after changes have been made to the Public Offer, it is assumed that such actions express his complete and unconditional Agreement with the Public Offer in the new version, based on the Acceptance previously made by him. Acceptance of the Public Offer is a legally binding action that signifies the User's Agreement to abide by the terms and conditions outlined in the Agreement, including any future amendments or modifications.

10.5. The Agreement may be terminated on the following grounds:

10.5.1. By mutual Agreement of the parties.

10.5.2. By the User's initiative unilaterally (out-of-court).

10.5.3. By the Administration's unilateral initiative (out-of-court), in case of material breach of the Agreement by the User and other cases provided for by applicable law.

10.6. The Agreement terminates after the expiration of the Subscription period if it is not renewed for a new term.

10. PROCEDURE FOR AMENDING OR TERMINATING THE AGREEMENT

11.1. The parties may exchange legally significant messages related to the emergence, modification, or termination of obligations based on the Agreement using email, messengers, registered mail, or courier delivery, using only those details specified in the Public Offer and provided by the User during the interaction between the parties.

11.2. Documents sent by the parties to each other via email or messenger are considered electronic documents signed with a simple electronic signature. They are equivalent to a document on paper signed by the parties and have legal force. The password serves as the key for the simple electronic signature, and the login to the specified communication tools is the key for verifying the simple electronic signature.

11.3. The sending of electronic documents implies their prior documentation on paper with all the mandatory requisites, transferred into electronic form using scanning tools. The parties also consider the electronic message's typed text (body) as an electronic document.

11.4. The day of receipt by the addressee of documents and other legally significant messages is considered the day of their dispatch (electronic document flow), the day of receipt of the shipment at the place of issue (written document flow).

11.5. The parties undertake to maintain the confidentiality of access to the specified communication tools and promptly notify each other of any compromise and the inability to open or view shipments. In the absence of such notification, the documents and legally significant messages that were sent are considered duly delivered.

11. EXCHANGE OF LEGALLY SIGNIFICANT MESSAGES

12.1. When processing personal data, the Administration follows the  Law Regulation (EU) 2016/679 of the European Parliament and of the Council of the European Union "On the protection of natural persons about the processing of personal data and the free movement of such data, and repealing Directive 95/46/EU", as well as other applicable regulatory legal acts of the legislation. The procedure for processing personal data is determined by the Privacy Policy, which is an integral part of the Agreement and is located on the website in the "Privacy Policy"section.

12.2. If the User intends to provide the Administration with their personal data, use the website, or access the online service, a mandatory condition is the User's prior acquaintance with the Privacy Policy and voluntary provision of their consent to the processing of personal data in the manner established on the website.

12. CONFIDENTIALITY

13.1. The public offer contains the entire scope of agreements between the parties regarding the subject matter, term, price, and other essential conditions of the Agreement, which cancel and invalidate all other obligations or representations that may have been accepted or made by the parties orally or in writing before the acceptance.

13.2. The parties do not formalize a separate Acceptance Certificate (acceptance of access provision and transfer of the right to use the online service) to confirm fulfilling their obligations under the Agreement, except in cases where one of the parties has made a corresponding request.

13.3. After the Acceptance, all previous oral or written agreements between the parties are considered null and void, and the parties are governed exclusively by the terms of the Agreement. In all other matters not provided for in the Agreement, the parties are governed by applicable law and without a legal norm regulating the arising legal relations by business customs or scientific doctrine.

13.4.  The parties acknowledge that if any of the individual provisions of the Agreement becomes invalid during its term due to changes in legislation or a court decision, the remaining provisions of the Agreement remain binding on the parties for the duration of the Agreement.

13.5. If either party's details change, the initiating party must notify the other party promptly but no later than 5 (five) working days from the moment of the change. The parties agree that notifications and payments made to old addresses or details before receiving notification of their change are considered duly and properly executed.

13.6. The Agreement on connecting recurring payments is integral to the Public Offer. The Public Offer is drawn up in Russian, published on the website for free access, and its original copy is kept at the Administration's location.

13. CONCLUDING PROVISIONS

№1: «Agreement on connecting recurring payments».

ATTACHMENTS:

2.1. By the terms and conditions outlined in the Agreement, the Administration grants the User permission to use the online service within its functional capabilities, in terms of activated and non-activated data and commands, for the duration of the Subscription, under a simple (non-exclusive) license. The User agrees to use the online service within the established limits and pay the Administration a fee for using the online service on a subscription basis by the selected Subscription.

2.2. The right to use the online service is granted to the User within the territory of all countries of the world, without the right to sublicense to third parties, in terms of activated data and commands on a gratuitous basis; in terms of non-activated data and commands, provided the Subscription is purchased, allowing the User to use additional, enhanced, exceptional software capabilities of the online service.

2.3. Activated data and commands include an unlimited number of trees, sims, and generations; uploading a tree with PlumTreeApp; choosing a tree color; multiple options for sim avatars and relationships between them; highlighting an heir; displaying icons of life forms and pets in the tree; adding additional fields with information; custom tree gallery; basic tree backgrounds; a palette for changing the background color; and basic emojis.

2.4. Non-activated data and commands include unlimited photo gallery in the character card; unlimited photo gallery for each generation of the dynasty; ability to add photos of sims by age categories; premium icons to highlight the dynasty heir; premium sim avatars; ability to upload a custom tree background; creating a gradient background in the palette from 3 or more colors; premium emojis; additional tree customization options in the future; premium site features that will be introduced as the site develops (updates).

2.5. The ways of using the online service provided to the User include the right to reproduce on a computer device or smartphone, the ability to change settings within the limits available in the personal account, the right to adapt, and the ability to make changes within the functional capabilities of the online service to achieve a specific result on a specific device.

2.6. The Administration provides the User with remote access to the online service through the public information and telecommunication network  "Internet", ensuring the necessary level of security for the User's access and interruptions for technical maintenance of the online service.

2.7. The Administration is the sole rights holder of the online service; therefore, the rights to the online service for the User are limited to the "right to use", and access to the online service is provided to the User "as is", meaning that the use of the online service is possible only within limits and in the manner established by the Administration in the documents published on the website regulating the activities of the online service unless otherwise provided by the terms of a special promotion.

2.8. The Administration has the right to temporarily suspend the User's access to the online service for technical, technological, or other reasons for a period necessary to remove obstacles to the User's use of the online service, of which the Users are notified through known means of communication.

2. SUBJECT OF THE AGREEMENT

3.1. For the User to fully access and use the online service, voluntary registration of an account on the website is required. To do this, the User clicks on the  "Registration" button and enters truthful data into the particular form of the registration window, with the User responsible for completeness and accuracy.

3.10. The Administration, in the cases stipulated by the Agreement, and the User themselves, using a special button in the Personal Account, delete a User's account. This leads to the cessation (restriction) of access to the online service or its part and the deletion of all data previously uploaded by the User to the online service.

3.2. After completing the specified actions, a unique code is sent to the email address provided by the User during account registration, which they are obliged to enter in a particular field on the website to confirm registration and activate the account. After completing the actions mentioned above, the User is considered to have passed the voluntary registration procedure on the website.

3.3. After authentication and authorization on the website, the User gains access to the personal account. Subsequent access by the User to the account is carried out by entering the email address (or login) and password in the control point of the particular form of the pop-up window.

3.4. If authenticating on the website is impossible, the User can contact the Administration to restore access to the account using available means of communication. The Administration makes the final decision on restoring access based on the reasons for the inability to authenticate.

3.5. The User must keep the registration and other data about themselves up to date. The Administration is not responsible for the accuracy and correctness of the information provided by the User during registration on the website.

3.6. If the User discovers unauthorized activity by third parties regarding the account or suspicions of compromise of the email address and password, the User must notify the Administration as soon as possible.

3.7. It is assumed that any actions taken by the User using the email address and password are done on behalf and in the interests of the User until proven otherwise, except in cases where the User has notified the Administration of unauthorized access to their account by third parties and such information has been confirmed.

3.8. The User is responsible for maintaining the security of access to their email address and password and is not entitled to transfer this information to third parties. The User may store access to the password in any convenient way for them, which, however, ensures the proper protection of this information and compliance with sufficient precautionary measures.

3.9. The Administration has the right to refuse registration on the website without explanation or to delete (block, suspend) the User's account in case of a significant Agreement violation by the User or if the Administration has reasonable doubts about unauthorized access to the account.

3. REGISTRATION ON THE WEBSITE

4.1. The User undertakes to pay the Administration a fee (subscription fee) for providing access and the right to use the online service in terms of non-activated data and commands in the amount of 100% of the Subscription price published on the website at the time of payment. The fee is paid using the electronic payment system linked to the website, and the User makes a non-cash payment using a bank card.

4.10. Purchasing a Subscription is an independent way of accepting the offer. It signifies that the User is acquainted with and agrees to the Public Offer and has the voluntary intention to access and use the online service.

4.11. The Administration can provide the User with discounts, bonuses, promotional offers, and other preferential conditions for accessing the online service. These conditions may be provided through a special offer (discounts, sales), a referral program (code or link), receiving a promo code, or other individual cases at the discretion of the Administration.

4.12. The offer within the framework of the current promotion or other preferential conditions for access is limited by the period of their conduct, which the Administration informs the User about through the website or other means of communication.

4.13. If the Subscription period expires and the user does not pay the Subscription fee for a new period, access to the online service in terms of non-activated data and commands is automatically blocked until the Subscription is purchased for a new term, the data uploaded by the User during the Subscription is stored for 6 months from the expiration date of the last paid subscription, after which it is permanently deleted.

4.2. Payment cards accepted for payment: VISA, MasterCard, Maestro. When purchasing a Subscription, the payment processing takes place on the bank's authorization page, where the User needs to enter their bank card details (card number, expiration date, security code (CVC2/CVV2), for which the User is personally responsible, into a particular payment form. Suppose the User's bank card is enrolled in the 3D-Secure service. In that case, they will be automatically redirected to the bank page that issued the card to undergo authentication in accordance with the issuing bank's rules and methods of identification.

4.3. If the provided payment details are correct and valid, and using the bank card is technically feasible, the funds will be debited from the User's bank card.

4.4. The Administration may establish other fee payment methods on the website at its discretion.

4.5. The Administration does not control the hardware and software complex of the electronic payment system and is not responsible for errors in the payment processing by the financial institution. In case of refusal to accept payment, non-crediting of funds to the Administration's settlement account, double withholding of the due amount, or other extraordinary situations, the obligation to refund the funds to the User lies with the electronic payment system and the financial institution, with the full assistance of the Administration within its available capabilities.

4.6. The user must use their bank card when paying the fee. If a third party makes the payment, it is a mandatory condition to specify the full name of the person on whose behalf the payment is made for the payment purpose. In case of non-compliance with this requirement, the Administration may request a receipt or other payment document from the User to confirm the payment.

4.7. The fee for providing access and the right to use the online service is not subject to VAT, as the Administration applies a simplified taxation system.

4.8. The User's obligation to pay the Administration a fee for providing access and the right to use the online service is considered fulfilled at the moment the funds are credited to the Administration's settlement account.

4.9. The Administration may unilaterally change the subscription cost by posting up-to-date information on the website. After the User has paid the fee, the new subscription cost for the User who has already paid it is not subject to change.

4. REMUNERATION AND SETTLEMENT PROCEDURE

5.1. As a general rule, the cost of the purchased Subscription or its part is non-refundable, except for cases directly provided by the Agreement and the law. The User has no right to demand a refund from the Administration for what it has performed in accordance with the Agreement.

5.2. In case of proper provision of access to the online service by the Administration, the refund of the paid fee, or its part, may be made to the User only in exceptional cases and at the discretion of the Administration, upon the User providing documents confirming the valid reasons for the Agreement termination.

5.3. If the Administration improperly provides access to the online service in violation of the Agreement terms, the Administration will refund the cost of the purchased Subscription upon the User's request, made in writing or in the form of an electronic document.

5.4. The User's statement of refusal to perform the Agreement must contain the applicant's data to the extent sufficient for his identification, information about the Administration's improper performance of the Agreement terms, specific requirements, and other information and details regarding the essence of the request.

5.5. The Administration considers the User's statement of unilateral refusal to perform the Agreement within a period not exceeding 10 (ten) calendar days from the date of receipt and makes one of the following decisions: 1) satisfy the requirements and refund the fee in whole or in part; 2) refuse to satisfy the requirements and justify the reasons for the refusal.

5.6. A full refund of the Subscription cost may be made in case of improper performance by the Administration of its obligation to provide the User with access to and the right to use the online service, provided that its use is impossible due to the fault of the Administration; a partial refund of the Subscription cost, in the amount of the price for each of the remaining (unused) full calendar months, may be made if the User has used the online service but its further use is impossible due to the fault of the Administration.

5.7. If the requirements are satisfied, the Administration shall make a full or partial refund of the Subscription cost no later than 10 (ten) calendar days from receipt of the User's statement of unilateral refusal to perform the Agreement. The refund period does not include the bank's operational time and the electronic payment system required to process the refund transaction.

5.8. The refund of the Subscription cost is made to the same bank card from which the payment was made for its price.

5.9. The termination of the online service by the User, provided it is properly functioning, regardless of the reason, is not a basis for refunding the Subscription cost, both for the used and unused part and is not a basis for non-payment of its cost.

5. RETURN CONDITIONS

6.1. In case of a dispute arising from the Agreement, the parties confirm their commitment and desire to settle it out of court. Suppose the parties disagree on the dispute settlement out of court. In that case, the dispute shall be referred to the Administration's location for consideration, which is an agreement between the parties to determine the jurisdiction of the dispute.

6.2. The party receiving the claim must consider it on its merits and provide a reasoned response within 10 (ten) calendar days from the date of receipt of the claim. After considering the claim, the party shall make one of the following decisions: 1) satisfy the other party's demands and provide actual performance (remedy) of the violation; 2) refuse to satisfy the other party's demands by justifying its decision.

6. DISPUTE RESOLUTION PROCEDURE

7.1. The parties bear civil legal responsibility for non-performance or improper performance of the obligations undertaken under the Agreement and other types of liability by applicable legislation, depending on the nature and degree of the violation committed and different actions (inaction).

7.2. The Administration is not responsible to the User for the online service not meeting their expectations or for their subjective (negative) assessment, which under no circumstances can be a basis for considering the Administration's performance of its obligations under the Agreement as improper.

7.3. The Administration is not responsible for the consequences of the User's use of the online service, any losses incurred, or adverse consequences for the User in connection with the User providing inaccurate information about themselves.

7. RESPONSIBILITY OF THE PARTIES

8.1. The parties are released from liability for full or partial non-performance of obligations undertaken under the Agreement if such violation was a result of force majeure, namely: fire, flood, earthquake, strike, war, prohibitive actions of state authorities, foreign states, international sanctions, or other circumstances beyond the parties' control, arising after the conclusion of the Agreement.

8.2. A party that cannot fulfill its obligations under the Agreement due to force majeure must notify the other party promptly, but by 72 hours after such circumstances, providing documents confirming these circumstances. If the force majeure lasts more than 14 (fourteen) calendar days, any party may initiate the termination of the Agreement.

8.FORCE MAJEURE

PUBLIC CONTRACT - OFFER for the conclusion of the License Agreement (from now on referred to as the )"Public Offer") Version of "09"December 2024

Possible Solutions:

1.1. The Privacy Policy is developed in accordance with the UK law, defines the procedure for processing personal data and measures to ensure the security of personal data that DIGITAL SPARROW LLP may obtain about the User through the website located at the permanent URL: 

in order to protect the rights and freedoms of individuals and citizens in the processing of their personal data, including the protection of the rights to privacy, personal and family confidentiality.

1.9.1. "Automated processing of personal data" - processing personal data using computer technology means.

1.9.2."Blocking of personal data" is the temporary cessation of processing personal data (except in cases where processing is necessary to clarify personal data).

1.9.3."Website"- a set of computer programs, databases, graphics, audiovisuals, and information materials contained in the information system, access to which is provided through the Internet, located at the permanent URL address:

It includes all levels of the specified domain, both existing and introduced into operation during its entire validity term, and outgoing pages ("landing pages").

1.9.4. "Personal data information system" a system for storing personal data in databases and ensuring their processing by information technologies and technical means. 

1.9.5."Depersonalization of personal data" actions as a result of which it is impossible to determine without using additional information the belonging of personal data to a specific User or another subject of personal data.

1.9.6."Processing of personal data" any action (operation) or set of actions (operations) performed with personal data using automation tools or without using such tools, including collection, recording, systematization, accumulation, storage, clarification (updating, changing), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, and destruction of personal data. For example, the User's name and email address may be collected to send newsletters or updates about the website's services.

1.9.7. "Operator" — DIGITAL SPARROW LLP Partnership No. OC454811

1.9.8."Personal data" - any information directly or indirectly related to a specific or identifiable User.

1.9.9. "Personal data allowed by the subject of personal data for dissemination" - personal data, access to which an unlimited number of persons are granted by the subject of personal data by giving consent to the processing of personal data allowed by the subject of personal data for dissemination in the manner provided by the Federal Law

1.9.10. "User" ("subject of personal data") — any individual with total legal capacity or a representative (legal representative) of another individual who has the necessary volume of rights and powers required for the conclusion and performance of the Agreement on behalf and in the interests of such individual and has provided his consent to the processing of his data.

1.2. The privacy policy applies to processing the User's data, regardless of location, collected by the Operator using active or passive means, using the information and telecommunication network of general use "Internet" This data may include, but is not limited to, the User's name, email address, IP address, and browsing history. The Operator may share this data with third parties only when it is necessary to provide services or as required by law.

1.9.11. "Provision of personal data" — actions aimed at disclosing personal data to a specific person or a specific circle of persons.

1.9.12. "Distribution of personal data" - any actions aimed at disclosing personal data to an indefinite unspecified number of persons (transfer of personal data) or acquainting personal data by an unlimited number of persons including disclosure of personal data in mass media, placement in information and telecommunication networks or provision of access to personal data in any other way. The Operator may transfer the User's personal data to third parties, such as service providers or business partners, to provide the User with the services and features of the website. However, the Operator will ensure that such third parties are bound by the same data protection obligations as the Operator. 

1.9.13. "Cross-border transfer of personal data"- transfer of personal data to the territory of a foreign state to the authority of a foreign state, a foreign individual, or a foreign legal entity.

1.9.14. "Destruction of personal data" - any actions resulting from which personal data are destroyed with the impossibility of further restoration of the content of personal data in the personal data information system and/or personal data media are destroyed.

1.9.15. "Cookie files" - a small piece of data (including text files) sent by the server of a website and stored on the User's computer, which the web client or web browser sends to the server of the website in an HTTP request when trying to open the corresponding page of the website. Cookie files provide a collection of information about the User's actions on the website and track the statistics of visits to the website.

1.10. The Privacy Policy may contain other terms not provided for in this section. Therefore, the interpretation of such a term is carried out in accordance with the legislation of the Russian Federation and, in the absence of a clear definition, in accordance with business customs or scientific doctrine.

1.11. Legal basis for processing personal data: The Data Protection Act 2018 United Kingdom; Regulation (EU) 2016/679 of the European Parliament and of the Council of the European Union “On the protection of individuals with regard to the processing of personal data and on the free movement of such data and on the repeal of Directive 95/46/EU”; European Union General Data Protection Regulation (GDPR); Public offer; Privacy Policy with regard to the processing of cookies; Consent to the processing of personal data; Consent to the sending of advertising and information notices.

1.3. To access the website and use it for its intended purpose, the User has the right only after voluntarily providing specific, subject, informed, conscious, and unambiguous consent to the processing of their data on the terms defined in the Privacy Policy. This consent is provided of their own free will and in their own interests, highlighting their control over their personal data.

1.4. If the User agrees to the processing of personal data under the terms set out in the privacy policy, the User must inform the Operator in the manner specified on the website.

1.5. If the User disagrees with the processing of his data on the terms set out in the Privacy Policy, the Operator strongly urges such User to refrain from using the website, as this implies the processing of his data by the Privacy Policy. If the User wishes to withdraw his consent to the processing of his personal data, he can do so by contacting the Operator directly or by using the 'unsubscribe' link in the emails sent by the Operator.

1.6. By joining the Privacy Policy and giving consent to the processing of personal data, the Operator proceeds from the fact that the User has previously familiarized himself with the text of the Privacy Policy, the personal data is accurate and belongs to him personally, provided in an up-to-date state on the day of transfer, the User has total legal capacity and agrees to the processing of his  data on the terms set out in the Privacy Policy. If the User's  data changes, he is responsible for updating this information promptly by contacting the Operator.

1.7. The User voluntarily, of his own free will and in his interests, gives his specific, subject, informed, conscious, and unambiguous consent to the processing of his data on the terms provided for in the Privacy Policy, in accordance with the legislation of the Russian Federation, understands and agrees with all the legal consequences of such actions, having previously familiarized himself with his rights and obligations as a personal data subject.

1.8. In cases where the User is a person with limited legal capacity, the Operator proceeds from the fact that the consent to the processing of personal data is given by his legal representative, who has fully familiarized himself with and accepted the terms of personal data processing specified in the Privacy Policy and has sufficient authority for this purpose.

1.9. The Operator uses the following basic terms (if not expressly stated otherwise in the text) to apply and interpret the Privacy Policy. These terms may be used in a different case, in the singular or plural, with a lowercase or uppercase letter, or in the form of abbreviations:

1. GENERAL PROVISIONS

10.1. Cross-border data transfer means the transfer of data to third parties in countries with adequate data protection and in countries that do not belong to such countries. The Operator ensures the necessary level of personal data protection by complying with the conditions specified in the Privacy Policy.

10.2. Before commencing activities related to the cross-border transfer of personal data, the Operator is obliged to notify the authorized body for the protection of the rights of personal data subjects of his intention to carry out the cross-border transfer of personal data (such notification is sent separately from the notification of the intention to process personal data) and to ensure that the foreign state to which the transfer of personal data is planned ensures proper protection of the rights of personal data subjects.

10.3. Before submitting a notification to the authorized body for the protection of the rights of personal data subjects, the Operator is obliged to obtain the relevant information from the authorities of the foreign state, foreign individuals, and foreign legal entities to whom the cross-border transfer of personal data is planned.

10. CROSS-BORDER TRANSFER OF PERSONAL DATA

11.1. The Operator urges minors not to use the website and not to provide any information about themselves in connection with such use without the permission and participation of their parents or other legal representatives. The terms of use of the website, set out in the Privacy Policy, obligate parents or other legal representatives to provide constant and direct control over all actions of their minor children when using the website.

11.2. The Operator is committed to not processing personal data of minors without the consent of their legal representatives. The website is intended for use by individuals who have reached the age of 18. The legal representatives of minors are solely responsible for their actions on the website, including placing orders and making requests.

11.3. The Operator takes all necessary and feasible measures to prevent unauthorized use of the website by minors. If the Operator becomes aware that it has received personal data of a minor without the consent of their legal representatives, immediate Action will be taken to cease the processing of the minor's personal data.

11. PERSONAL DATA OF MINORS AND PROTECTION OF CHILDREN'S INTERESTS

12.1. The security of the User's personal data processed by the Operator is ensured by implementing legal, organizational, and technical measures necessary to comply with the requirements of the Law.

12.4. Interaction with federal executive authorities on issues of processing and protection of the User's personal data is carried out within the framework of the legislation.

12.2. The Operator ensures the confidentiality and security of the User's personal data and takes all possible measures to prevent unauthorized access to personal data, in particular, by applying the following methods:

12.2.1. Assessment of the effectiveness of measures to ensure the security of personal data before using such measures begins.

12.2.2. Detection of facts of unauthorized access to personal data and taking measures to eliminate them and prevent repeated unauthorized access.

12.2.3. Restoration of personal data modified or destroyed due to unauthorized access.

12.2.4. Establish rules for access to personal data processed in the personal data information system and ensure registration and accounting of all actions performed with personal data in the personal data information system.

12.2.5. Checking the clauses in contracts concluded by the Operator with third parties to ensure the confidentiality of personal data and, if necessary, including them in such agreements.

12.2.6. Monitoring the measures taken to ensure the security of personal data and the level of security of personal data information systems.

12.3. Third parties who have access to personal data on the Operator's instructions undertake, before the Operator, to take necessary organizational and technical measures to ensure the confidentiality of such information on their personal device from which personal data is processed.